FAQ
Frequently Asked Questions
Everything you need to know before ordering.
Is Sillene jewelry hypoallergenic?
Yes. Our pieces are made with premium 316L stainless steel, a hypoallergenic and nickel free material designed to minimize irritation and provide comfortable everyday wear.
Can I wear it in the shower or pool?
Yes. Sillene jewelry is water, sweat and heat resistant, perfect for your everyday routine, including showers, workouts and pool days.
How do I choose the right size?
Each product page includes a detailed size guide with simple instructions to help you find your perfect fit.
What if my jewelry changes color?
We offer a lifetime color warranty. If your piece experiences any color changes, we will replace it quickly and easily, at no additional cost.
Can I pay in installments?
Yes. We offer flexible installment options at checkout, making it easier for you to shop your favorite pieces.
What is the shipping time?
Delivery estimates are automatically calculated at checkout, based on your shipping address, so you always know when to expect your order.
What if I need an exchange?
Your first exchange is completely free. Our process is simple, transparent and designed to give you total peace of mind.